How to Purchase at BilliardsBoutique.com

Placing an Order

When you use our online shopping cart facility this is taken as a confirmation of order by you, this means that the goods you order will be delivered within 3 working days if the item is in stock. Under distance selling regulations you then have 7 working days to return the item if you have changed your mind. The item must be returned in it's original packaging and condition. Please see our returns policy. However in order to maintain good customer loyalty and our reputation as a customer conscious company we offer a 30 days No Quibbles money back guarantee provided that the goods are in their original condition.

You can also place an order by phone on 01305 779927 where we will be on hand to answer any questions that you may have about the goods or the ordering process.

Goods  

All of our pool and snooker goods are charged at full price when you use the online shopping cart feature. If an item is not in stock then you will be informed of this within 24 hours. In this instance you will be given three options a) an exchange of goods to the same value b) a full refund c) the option to wait for the next item when it becomes available, lead times will also be mentioned at this time.

Payment

Our website is fully e-commerce compatible which means you can safely and securely pay online with your credit or debit card. Alternatively you can call us on 01305 779927 and arrange to make payment via another method. We accept personal cheques, bank transfer and postal orders within the UK. You are also offered the facility of using PayPal if you have an account. If you have any queries regarding the order process then please call on 01305 779927.